Customer Service Representative with Mandarin Fluency

November 10, 2025

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Join The Elite Job, a leading name in IT, and become a pivotal part of our dynamic team as a Customer Service Representative with Mandarin fluency. We are committed to providing unparalleled service, and we are seeking a talented individual who shares our passion for excellence.

Responsibilities:

Customer Support: Provide exceptional customer service to Mandarin-speaking clients through various channels such as phone, email, and chat.

Issue Resolution: Effectively address customer inquiries, concerns, and issues to ensure a positive and satisfactory experience.

Communication: Collaborate with cross-functional teams to convey customer feedback and contribute to the improvement of our services.

Language Proficiency: Utilize Mandarin language skills to assist and engage with Mandarin-speaking customers.

Requirements:

Fluency in Mandarin: Proficient in both written and spoken Mandarin Chinese.

Customer Service Skills: Previous experience in customer service or a related field with a strong focus on customer satisfaction.

Communication Skills: Excellent verbal and written communication skills in both Mandarin and English.

Problem-Solving: Proven ability to troubleshoot and resolve customer issues effectively.

Adaptability: Comfortable working in a fast-paced environment with a flexible approach to tasks.

Tech-Savvy: Basic knowledge of relevant software applications and the ability to learn new tools quickly.

Company Overview:At The Elite Job, we pride ourselves on being at the forefront of innovation in [industry sector]. With a dedication to excellence, we strive to create a collaborative and inclusive workplace. Our team is passionate about providing top-notch service to our clients, and we value individuals who share our commitment to success.

How to Apply:If you are fluent in Mandarin, possess excellent customer service skills, and are ready to contribute to a dynamic team, we invite you to apply by submitting your resume and cover letter to us.

Join us at The Elite Job and embark on a rewarding career where your skills and dedication make a difference!

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