Community Connector

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Job Title: Community Connector

We are seeking a Community Connector to join our team at Molina Healthcare Services.

The Community Connector serves as a member advocate and resource, using knowledge of the community and resources available to engage and assist vulnerable members in managing their healthcare needs.

The ideal candidate will have experience working with underserved or special needs populations and possess excellent communication and interpersonal skills.

  • Serves as a community based member advocate and resource, using knowledge of the community and resources available to engage and assist vulnerable members in managing their healthcare needs.
  • Collaborates with and supports the Healthcare Services team by providing non-clinical paraprofessional duties in the field, to include meeting with members in their homes, nursing homes, shelters, or doctor's offices, etc.
  • Empowers members by helping them navigate and maximize their health plan benefits.
  • Assists members in accessing social services such as community-based resources for housing, food, employment, etc.
  • Provides outreach to locate and/or provide support for disconnected members with special needs.
  • Conducts research with available data to locate members Molina Healthcare has been unable to contact (e.g., reviewing internal databases, contacting member providers or caregivers, or travel to last known address or community resource locations such as homeless shelters, etc.)
  • Participates in ongoing or project-based activities that may require extensive member outreach (telephonically and/or face-to-face).
  • Guides members to maintain Medicaid eligibility and with other financial resources as appropriate.

This role requires strong communication and interpersonal skills, as well as the ability to work independently and collaboratively as part of a team.

Molina Healthcare offers a competitive benefits and compensation package. We are an Equal Opportunity Employer (EOE) M/F/D/V.

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