We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world — together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Ford’s Model E team is charged with delivering the company’s vision of a fully electric transportation future. Model e is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You’ll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams.
In this position…
The Model e Retail Sales and Execution Specialist is responsible for the Dealer’s strategy, development & execution of all industry-related and policy-related in-dealership merchandising, experiences and visual sales processes (example: IRA Tax Credit, ZEV State Requirements, Tesla Adapter, etc.). This individual is focused on retail excellence, helping our dealers create an unparalleled customer experience as the industry and policy shifts each year.
What you’ll do…
Develop strong partnerships and collaborate with the Field and Dealers.
Research lifestyle, demographics and design trends and develop a visual merchandising strategy and standard for industry and policy-related in-dealership visual presences, execution processes and in-dealership experiences to aid in customer education and sales conversion
In partnership with Brand teams and on a monthly basis, identify key go-to-market messages for any industry and policy changes (IRA Tax Credit, ZEV State Requirements, Tesla Adapter, etc.) and ensure visual displays highlight these key messages
In partnership with the Retail Success & marketing teams, create and execute appealing and eye-catching visual displays that lead customers through Dealerships (window displays, signs, interior displays, floor plans, special promotion displays, etc.)
Come up with and execute on in-dealership experiences related to industry & policy changes that can increase customer satisfaction, customer conversion, and profit per sale
Liaise with suppliers and source all visual elements
Monitor all production costs for in-dealership experiences, visual merchandising kits, etc. and monitor all shipping/timelines for displays
Implement & measure merchandising standards, execution processes and in-dealership experiences as they relate to your industry/policy related projects
Monthly or quarterly, change displays to promote any updates to policies or new industry launches
Visit and coordinate Dealership visits with HQ team to observe and identify effectiveness of key operational strategies.
Partner with Dealers to identify potential test initiatives that drive dramatic improvements in Customer Experience performance and processes.
You’ll have…
Bachelor’s degree or a combination of education and equivalent work experience.
3+ years of experience in a Retail environment working cross-functionally with multiple stakeholders.
3+ years of experience managing a budget and timeline in a corporate or retail environment utilizing Excel and/or SmartSheet.
2+ years of corporate operations and field experience with responsibilities including influence. partnership and setting priorities preferably within the Retail Automotive industry.
2+ years of experience analyzing sales merchandising reports and survey results
Even better you’ll have…
You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2024-benefits-and-comp-GSR-sal-plan-1.pdf
Visa sponsorship is not available for this position
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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Requisition ID : 24226
