[Remote] Manager, Business Systems (Salesforce)

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Note: The job is a remote job and is open to candidates in USA. Instacart is transforming the grocery industry by providing essential services for grocery delivery. The Manager - Business Systems will lead a team of Salesforce Admins, ensuring they align with business objectives and support operational success across Salesforce initiatives.


Responsibilities

  • Lead, mentor, and guide a team of Salesforce Admins, enabling them to deliver high-quality work.
  • Track, manage, and prioritize team deliverables, ensuring alignment with business goals and deadlines.
  • Facilitate career development conversations with team members, supporting their aspirations and helping them achieve career growth.
  • Ensure the team maintains a healthy work-life balance by monitoring workloads and preventing burnout.
  • Provide regular updates on team progress and project statuses to the Director.
  • Support process optimization and contribute to the team’s overall success using your Salesforce expertise.
  • Foster a positive team environment driven by collaboration, transparency, and mutual respect.

Skills

  • 8+ years of experience in IT with a proven track record of success.
  • 3+ years of experience as a Manager in Business Systems or Business Technology teams.
  • Salesforce Admin certification with hands-on Salesforce expertise.
  • Strong organizational skills with the ability to juggle priorities and keep deliverables on track.
  • Excellent communication skills to foster collaboration and reporting clarity.
  • Salesforce Sales and Service Cloud Consultant experience.
  • A deep understanding of Salesforce configurations and best practices.
  • Exceptional leadership skills, with a passion for mentoring and developing team members.

Benefits

  • Eligible for a new hire equity grant
  • Annual refresh grants
  • Highly market-competitive compensation and benefits

Company Overview

  • Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.instacart.com.

  • Company H1B Sponsorship

  • Instacart has a track record of offering H1B sponsorships, with 122 in 2025, 179 in 2024, 114 in 2023, 160 in 2022, 170 in 2021, 59 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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